If you want a positive digital workplace, it is critical that your technology is updated as often as needed. Usually, the proper technology can keep you a step ahead off your competitors. No matter what…
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Four Indicators that you have an Outdated Business Phone System
Communications has changed immensely with features such as email, text messaging, and video conferencing. Nevertheless, a business phone system is still vital to a company. However, that doesn’t mean you don’t want to modernize at…
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5 Benefits of Cloud Communications
The cloud is often mentioned in conjunction with business phone systems. However, what is it exactly? Simply put, the cloud is a network of servers that hosted by a third party. They can are anywhere…
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Why Every Company Should Consider Structured Cabling
Businesses often need to take stock of their communications needs, and this includes cabling. The most frequent times for assessment are when a company relocates or experiences consistent technical problems. It’s always best to examine…
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Looking to buy a Small Business Phone System? Pay Attention
Communication, both internal and external, is the backbone of any strong business. Communication is what drives efficiency, productivity, customer service, sales, and so much more. So what is the current state of your small business…
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Switching to Avaya IP Office: The Easiest Business Decision you will make
Advanced Communication Systems (ACS) is proud to be an authorized Avaya dealer. This allows us to offer our clients the best technology solutions for their small businesses, like Avaya IP Office. Top Five Reasons why…
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Panasonic IP-PBX Communications Systems: Improving Business Efficiency
Contact Center First Impressions Count Your customers make important decisions about your organization based on how fast and how well they are treated when they call. When inquiries are handled quickly and efficiently – regardless…
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IP Office Server Edition: Unified Communications for Midsized Enterprises
Avaya has recently introduced its new IP Office 8.1 Server Edition for midsize enterprises. IP Office Server Edition features three key components to address the unique needs of the Mid-market. IP Office 8.1 Server Edition…
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Cisco Unified Contact Center Express 7: Improving Business Productivity
Cisco Unified Contact Center Express meets the needs of midmarket and enterprise branch or departmental companies that need easy-to-deploy, easy-to-use, secure, virtual, highly available, and sophisticated customer interaction management for up to 300 agents. …
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The Avaya Aura Contact Center 6.1: Outshining the Competition
The new Avaya Aura Contact Center 6.1 allows organizations to leverage real-time and historical information to deliver seamless, context-sensitive customer care. It facilitates communication via voice and multimedia channels, so businesses can deliver service on…
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