If your small business is in need of a new phone system, look no further than the Avaya IP Office system. Using devices like smart phones, tablets, office phones, and laptops, your business will be…
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How Cost Effective is Avaya VoIP Technology?
Are you looking to invest in a new VoIP system ( Voice Over IP) for your company? It’s time to identify the real cost of VoIP and ways you can level out the costs of…
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What should I know before Purchasing the Avaya Phone System?
Are you a small business manager looking to expand your business opportunities through your business phone lines? You can do it with the Avaya Phone System. Before you place your order for the Avaya Phone…
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Optimize your Help Desk with Avaya and Improve Customer Service
Are your customer service reps sufficiently servicing your customers? It is a question every business owner has to ask. Communication and customer service are the pillars of any successful business, after all. Unfortunately, giving the…
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ACS sells and installs Avaya Phone System for Virginia Gold Cup
The Virginia Gold Cup steeplechase race at Great Meadow in The Plains, Virginia is a grand spring tradition, run in Fauquier County since 1922. And with over 50,000 spectators, this race is one of the…
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Avaya Helps Maryland Businesses Do More With Less
As a business owner, large or small, you have one goal: profitability. Now there are many factors to consider in achieving that goal, including customer service, expenses, productivity, advertising, and so much more. And while…
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How Avaya can help Customer Retention
Avaya understands that customer retention is a—if not the—key to running a successful business. As outlined in previous posts, customer retention, like customer acquisition, affords businesses a revenue source. Unlike customer acquisition, however, customer retention…
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Improve Speed, Customer Service with Avaya IP Office
Avaya IP Office: Simplicity and Speed In the article “It’s Simple: Today’s Fast Just Isn’t Fast Enough,” Avaya.com blogger Isabelle Guis explores customer expectations in terms of speed. Customers expect an instantaneous response to…
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Don’t Mess with the Others. Avaya Scopia Videoconferencing has you Covered
There are many ways to get face-to-face video communication with free consumer services today. For businesses, though, there are inherent problems with the free services available to the public. For instance, services like Skype and…
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The Connection between Avaya IP Office, Maryland Businesses and “Cake Boss”
What do Avaya IP Office, your business in Maryland, and a television show a about cakes have in common? More than you’d think. In his blog “Avaya IP Office Helps TLC’s “Cake Boss” Grow his…
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