One of the biggest investments a business can make is a business phone system. A business must have an efficient method of communication for not only employees to customers but also employees to employees. Here…
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Three Things to Remember When You Switch to SIP Trunking
SIP Trunking is rapidly growing in popularity across the business world; in part due to the large amount of money you can save on your monthly phone bill. However, if you do decide to make…
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How Call Recording can Benefit Your Business
Regardless of your type of business, phone calls are critical to success. They are the lifeline of not only your customer service but also your business management. Therefore, call records are vital to evaluating your…
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Why all Businesses Should Start Using Two-Factor Authentication
In the past, all you needed to log on to a site was your username and password. As long as your password was unique, you should be safe. It didn’t take long for us to…
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A Business Phone System Line Shouldn’t Ever Ring Busy
Almost anyone who has called a business is familiar with busy signals. If your business rings busy, it can cost you money; many callers simply hang up and don’t call back. Modern customers expect short…
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Advantages of Cloud Business Phone Systems
Business Phone Systems come in all shapes and sizes and have their own unique features. However, no matter the amount of bells and whistles a certain system may have, the best one for your business…
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How Avaya IP Office Can Help Your Business
Has your business switched to the cloud yet? It is estimated that by the end of the decade nearly eighty percent of businesses will be cloud-adapted. If you haven’t switched yet, Avaya IP Office can…
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How to Tell if you Should Upgrade your Business Phone System
Business owners, despite new advances in technology like video conferencing, emails, and text messages, rely on their business phone systems. However, many owners don’t realize that their systems need an upgrade because they’ve grown so…
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How to Solve Issues with VoIP Call Quality
Issues with VoIP call quality can greatly disrupt your business’s communications and day to day operations. However, while it is true that VoIP call quality issues don’t affect modern VoIP Business Phone Systems as much…
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The Importance of a Scalable Business Phone System
One of the marks of a competitive business is the ability to adapt how they utilize their resources and energy. For a business to survive, it has to meet its priorities and correctly scale its…
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