Are you still working with a traditional PBX business phone system? Perhaps it is time to think about upgrading. Here are five reasons why it’s time for your business to make the switch to modern…
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Let’s HEAR it for Noise Cancellation Headsets!
Amplified headsets are usually a great asset to any company. They can prevent miscommunication between you and the caller and create a less frustrating work environment. However, the problem with an amplified headset is that…
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How to Keep Your Business Telephone System Secure
New scams are born every day. For example, according to an FCC report, phone hacking has become a new form of fraud in which hackers break into a company’s voice mail system. Once the hacker…
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Is Your Business VOIP Phone System HIPPA Compliant?
The Health Insurance Portability and Accountability Act (HIPAA) sets the privacy standards and expectations that the healthcare industry must meet to ensure they’re protecting sensitive data, but these HIPPA rules also apply to many…
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Is Your Nortel Business Phone System Costing You Money?
“The cheapest business phone system is the one that’s already paid for…” Does this statement sound familiar? Unfortunately, many businesses don’t understand the fallacy of this statement! The costs of maintaining the status quo with…
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Why Your Business Should be Using Call Recording
Employing Call Recording as a part of your business phone system is an extremely useful tool. The one thing that all businesses have in common is their reliance on customer interaction. Even if your business boasts…
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How to Set Up Your Business Telephone System Automated Attendant
Automated attendants are great tools to help businesses achieve a greater efficiency when helping customers. Most business phone systems come with this handy feature, but it is always important to utilize it correctly. The difference…
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Is Your Phone System Ready for Remote Employees?
Imagine for a moment that you are a sales manager at a rapidly expanding company and you’ve been tasked with assembling a remote team of fifty sales reps… Your company is located out of Washington…
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Preventative Maintenance on Business Phone Systems
For many companies, their business phone is their lifeline to their clientele, thus preventative maintenance is of vital importance. When the system goes down for unplanned maintenance, not only does the business suffer, but the…
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Guide to Selecting the Best Business Phone System
As a business owner, you should consider all factors when selecting a new business phone system. Your new system should have the capability of handling your current call volume while allowing room for future growth. The…
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