It’s always exciting to move into a new office, however there are decisions to be made; do you buy new furniture? Freshen up the paint? Shop for a new business phone system? Here is a…
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Business Phone System Programming/Functionality Coorrelates to Customer Service
Programming your business phone system properly is one of the most important ways to offer great customer service. Here’s how a business phone system’s functionality and proper programming can influence your business’s level of customer service:…
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VoIP – Reliable?
New technology is ever evolving in the telecom industry. It wasn’t long ago that a cordless telephone seemed like it was something from the Jetsons ! One of the current innovations in the industry which is all…
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Why Traditional Landlines Are A Dying Breed
In recent years the demand for traditional landline phones has gradually dissipated. There are a plethora of reasons for this, but the biggest reason is that the way we communicate is changing. Written communication has…
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The Top Two Benefits of IP Phones
Many companies have made the decision to switch from a traditional phone system to an IP business phone system. The best advantage of an IP system is that businesses can save countless dollars on long…
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The Right Phone System Can Improve Patient Satisfaction
Modern healthcare offices use highly advanced practice management software for record keeping, billing, and scheduling. What many of these offices are missing though is a business phone system that personalizes the patient experience and connects…
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How to Prepare for the Inevitable Replacement of Your Nortel Phone System
When Avaya acquired Nortel in 2009, many customers were left stranded in regards to their business phone systems. Where were Nortel subscribers supposed to get replacement parts? How were they going to hire qualified technicians when they become…
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Purchasing a New Business Phone System Doesn’t Have to Put You Into Debt!
Your company desperately needs a new business phone system and you are ready to make the decision to purchase. However, are you concerned that making the leap will incur large expenses? Here are a few…
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Why Business Phone Training is Just as Important as Installation
After you’ve selected your company’s new business phone system, your job is done, right? It’s time to let the professionals at Advanced Communication Systems take over. Well…almost, but not quite. A phone system installation requires…
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Keeping Remote Workers Connected While Maintaining that Human Touch
Business has taken off and you now are enjoying multiple locations. You installed new office phone systems which allows you to have central answering, DID’s to enable customers to reach staff directly, and voicemails are…
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