Oftentimes, businesses have a hard time aligning their IT strategies with their business aims. This can make it challenging to accurately handle security, privacy, and all of your numerous multi-vendor solutions. Incorporating UCaaS (Unified Communications…
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How a Cloud-Based Business Phone System Can Save You Money
As a business owner, it is important to find ways to remain cost-effective. Moving to a Cloud-Based Business Phone System is one of the best ways for a business to save money. Cloud systems are…
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How to Move Your Business Phone System to the Cloud
Moving to a new technology can sound daunting. However, moving to the Cloud for example, isn’t nearly as formidable as it may seem. Additionally, the benefits far outweigh the initial challenges. First of all, here…
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Does VoIP Work Without the Internet?
VoIP (Voice over Internet Protocol) Business Phone Systems are very popular right now. They come with a lot of beneficial features and can save your business money. However, when considering switching to it, one of…
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What is the Difference Between Cloud Business Phone Systems and VoIP?
With the advent of the Internet, all types of businesses are shifting to different methods of telecommunications. Moving away from traditional telecommunications can save your business money and offer new features. However, with new technologies…
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How Your Business Phone System Can Provide 24/7 Customer Support
In the past, 24/7 customer support was a premium service offered by a select few. Now, it is something customers demand from all businesses. Technology is one of the biggest reasons for this change. With…
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Tools That Can Help Your Remote Workers
Remote working has exploded in popularity in the last few years. Between real world events and simply wanting your employees to have more flexible options, there are many reasons why it is an attractive option…
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How UCaaS Can Benefit Your Business
Every business owner is looking for ways to improve their company. One of the best ways is through your communications solution. Adding Unified Communications as a Service (or UCaaS) to your Business Phone System has…
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How Automatic Call Distribution Can Benefit Your Business
Automatic Call Distribution (or ACD) can manage your agent-client calls. By using this technology, you can connect your callers to the next available agent in the most efficient way possible. Here are all of the…
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Business Phone System Tricks That Will Make Your Customers Happy
Customer service is one of the most important aspects about running a business these days. It’s not enough to have a great product, you need to make sure your support team is ready to handle…
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