One of the most flexible and cost-efficient ways of keeping in touch with your customers is a Virtual Business Phone System. They’re great if you need to telework, as you can use your system with…
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What to Ask When Switching Your Business Phone System
Believe it or not, switching Business Phone Systems can be a great way to save money. You may not know it, but your current system could be quite expensive. Many owners are switching to VoIP…
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How Your Company Can Take Advantage of a Virtual Business Phone System
Employing a Virtual Business Phone System can transform how you communicate with colleagues and customers alike. For instance, using VoIP can help lessen costs across the board. Best of all, no matter your company size,…
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What is a Virtual Business Phone Number?
In the past, business phone numbers were attached to a specific phone. However, this is no longer exclusively true. Now, companies can incorporate virtual business phone numbers to achieve a lot of benefits that don’t…
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What Features Should your Call Queue Have?
Put simply, a Call Queue is what puts callers on hold while they wait for a free agent. Call Queues are what permit large contact centers to deal with busy phone lines. This way, a…
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How VoIP Alters the Way You Handle Clients
VoIP has radically altered the customer experience. With the right Business Phone System, you can set yourself ahead of the competition. VoIP not only provides better mobility, flexibility, and production, but it can also help…
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Why You Shouldn’t Use Your Personal Number for Business
If you run your own business, you have to have a way for customers to contact you. There’s a plethora of ways to meet this need, but at the end of the day you will…
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Five VoIP Features That Can Help Your Business
VoIP is becoming more prevalent with each passing day. While many are switching over due to how cost friendly it is, there are many other advantages. Beyond some of the obvious VoIP features like call…
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Benefits of an Auto Attendant
Almost every business owner has a business phone system. However, many of them, in spite of the benefits, haven’t set up an auto attendant. An auto attendant is essentially a digital receptionist. Without the need…
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Top 4 Business Phone System Aggravations and How to Fix Them
Your business phone system is, perhaps, your most vital communication tool. However, sometimes Business Phone System aggravations make it seem like more trouble than it’s worth. Fortunately, for each of the following Business Phone System…
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