All companies are unique. Therefore, it is important that you choose a Business Phone System that fits your distinct business model. To get the most out of your system, you’ll need your phone system configured…
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What Are the Top Advantages of a Cloud PBX?
Depending on your current phone system, it may be a good idea to consider upgrading it. For example, if you’re using an on-premises PBX, you may have found out that it doesn’t keep up with…
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How the Cloud Can Help Your Business Reputation
Reputation is perhaps the most important thing for a business. This isn’t something that’s built overnight. In order to have a good reputation, you have to build a good relationship with your customers and offer…
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Why a Live Receptionist is Cost Efficient
In today’s technology driven world, oftentimes businesses do not consider hiring a live receptionist. Why not just let the automatic answering machine handle it? While auto attendants have many benefits, sometimes it is beneficial to…
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What to Ask When Switching Your Business Phone System
Believe it or not, switching Business Phone Systems can be a great way to save money. You may not know it, but your current system could be quite expensive. Many owners are switching to VoIP…
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What is an IP Business Phone System?
Put simply, an IP Business Phone System is any phone system that sends and receives voice data through an Internet connection. This is different that a traditional system that uses landlines. IP systems have improved…
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How Does a Virtual PBX Work?
Many businesses, regardless of their size, have begun to consider moving away from traditional Business Phone Systems. Not only can they prove expensive, but they also have a lot of hardware to deal with. In…
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How A PBX Can Solve Common Business Problems
Do you spend most of your work hours solving problems rather than actually working? It’s a common issue. While there are always going to be business challenges, there are tools that can help ease the…
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What Features Should your Call Queue Have?
Put simply, a Call Queue is what puts callers on hold while they wait for a free agent. Call Queues are what permit large contact centers to deal with busy phone lines. This way, a…
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What Business Phone System Features Does Your Small Business Require?
For a long time now, Business Phone Systems have moved on from traditional systems to VoIP. VoIP is much more cost-friendly than traditional systems and comes with a wealth of features that have raised the…
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