First of all, what is UCaaS? UCaaS is the acronym for Unified Communications as a Service. In the past, most businesses only had one type of communication service, such as VoIP. However, businesses are communicating…
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Hassle Free VoIP Conversion
Voice over Internet Protocol (or VoIP) is a great way to stay contemporary and competitive. Furthermore, it offers a lot of features and benefits. It often saves you money, too. However, that doesn’t mean that…
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Is Your Aging Business Phone System Ready for Replacement?
Do you frequently complain that your computer and IT equipment could be a lot better? Perhaps you realize that your storage, speed, and software are not up to par with what is currently being released…
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What is the Difference Between Unified Communications and VoIP?
Most businesses have learned that swapping traditional Business Phone Systems for modern telecommunication tools is beneficial. However, there are multiple different choices to select from. It can sometimes be difficult to figure out what is…
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The Pros and Cons of Hosted Business Phone Systems
Businesses are turning to Hosted Business Phone Systems because they lack the expensive hardware of traditional systems without skimping on all of the benefits. With Hosted Systems, you can opt for Cloud-Hosted systems (such as…
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How to Successfully Integrate Call Recording into Your Company
Call recording can prove useful for companies for a variety of reasons. As the technology has developed over the past few years, it has allowed companies to easily go back and review large amounts of…
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Does Your Business Phone System Need Maintenance?
If your business is like most, you more than likely use your Business Phone System a lot throughout a normal workday. As with all pieces of technology, daily use has its’ consequences. Eventually your phone…
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How Twinning Can Ensure You Never Miss a Call
No matter what type of business you are, odds are you’re often quite busy. Whether you are in a meeting or assisting a customer, you still want to be reachable. This is why the VoIP…
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How to Use a Conference Bridge
Video conferencing has become one of the most popular methods of business communications. Most VoIP Business Phone Systems support it, making it an easy and convenient way to conduct business. You can also use conferencing…
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How to Solve Common Issues with Your PBX Business Phone System
There are many benefits in switching to a PBX Business Phone System. This type of Business Phone System (which is also known as a private branch exchange) lets you use a private telephone network for…
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