The first thing your company should figure out is what a PBX is. PBX stands for Private Branch Exchange. This simply means that a PBX is a private telephone system that allows you to communicate…
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How Much Does Maintenance Cost on VoIP Business Phone Systems?
No matter how a company plans to deploy VoIP, they oftentimes worry about the cost. Not only do they have to deal with an upfront cost, but also recurring maintenance charges. Companies are often surprised…
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How to Tell if You Need to Replace Your Business Phone System
Unfortunately, things don’t always go as planned. This is true of life and true of your Business Phone System. If your system goes down, there are really only two realistic choices. You can either repair…
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Should Your Company Invest in Unified Communications?
Many companies recently increased their IT budgets to include Unified Communications. If you’re not one of them, the question you should ask is if your company should invest in UC. When examining this, you should…
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How Cloud Business Phone Systems Give Small Businesses an Upper Hand
These days there are innumerable methods of getting in touch with your customers and employees. Not only can you call them, but you can also email, text, etc. However, the most reliable and effective way…
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How Your Business Can Benefit from Voicemail Transcription
In many ways, voicemails seem old fashioned these days. With all the bells and whistles modern Business Phone Systems have, isn’t there an alternative to listening to a voicemail? After all, sometimes the connection is…
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How VoIP Alters the Way You Handle Clients
VoIP has radically altered the customer experience. With the right Business Phone System, you can set yourself ahead of the competition. VoIP not only provides better mobility, flexibility, and production, but it can also help…
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How to Secure Your VoIP Business Phone System
A VoIP Business Phone System is a great asset for any business. It can offer fantastic features, lower phone bills, boost productivity, and enhance your call quality. However, it is important to make sure that…
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Is Your Current Call Center Business Phone System Hurting Your Company?
There are two instrumental aspects of any call center: the technology and the people. If your call center is deficient in either aspect, your company will suffer. In order to handle call volume, many companies…
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Why Your Business Should Update Your Business Phone System
The Business Phone System is the cornerstone of all telecommunications for businesses. That isn’t to say it hasn’t undergone radical changes in past years. There are products and services that weren’t available a decade ago….
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