Imagine for a moment that you are a sales manager at a rapidly expanding company and you’ve been tasked with assembling a remote team of fifty sales reps… Your company is located out of Washington…
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Preventative Maintenance on Business Phone Systems
For many companies, their business phone is their lifeline to their clientele, thus preventative maintenance is of vital importance. When the system goes down for unplanned maintenance, not only does the business suffer, but the…
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Who Supports Nortel Legacy Telephone Systems?
Avaya purchased Nortel’s Enterprise Solutions business in 2009. Avaya discontinued many of the Nortel small and medium enterprise (SME) telephone systems as it merged Nortel phone sets. As a former Nortel Partner and current Avaya…
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5 Benefits of Cloud Communications
Businesses are rapidly changing with the way they communicate with the advent of new technology. The cloud has perhaps contributed the most when it comes to altering the way a company does business. The cloud…
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4 Benefits of Wireless Headsets
The radical improvements in business phone systems have brought data and voice together in a single unified network, permitting employees to communicate with one another in new ways. However, even with this particular advancement companies…
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Guide to Selecting the Best Business Phone System
As a business owner, you should consider all factors when selecting a new business phone system. Your new system should have the capability of handling your current call volume while allowing room for future growth. The…
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Is Your Phone System Ready For an Update?
If your company is failing to keep up with the increasing pace of an ever-changing business world, you’re not alone. The majority of all contact with customers—68%—takes place by phone. If your phone system is…
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How Call Accounting Can Save Your Company Money
If your company is looking to cut down on spending and save money, making changes within your telecommunication expenses can help. Have you considered looking into call accounting? Call accounting keeps track of telephone usage…
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How New Communication Technologies lead to better Office Collaboration
Over the years, business communication has evolved quite a bit, from the telephone to the fax to email, instant messaging, video conferencing, and, of course, the cloud. Today, we are more connected than ever before…
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How can Avaya Improve my Office Communications Solutions?
Has your office communications been a little disconnected? It is time to get the office reconnected and back in order. If you need a superior business communications solution, you should have a look at Avaya…
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